Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin

Kevin

August 20, 2025

5  out of  5
rating by Kevin
"Had an amazing experience with getting my Life Insurance. Hospitality is unmatched 10/10"
We responded:
"Thank you, Kevin, for your kind words and for choosing us for your Life Insurance needs. It's great to hear that you had an amazing experience and appreciated our hospitality. We look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Maria Bonilla

Maria Bonilla

August 20, 2025

5  out of  5
rating by Maria Bonilla
"Buen servicio al cliente !"
We responded:
"¡Gracias, Maria! Nos alegra saber que nuestro servicio al cliente ha sido de tu agrado. Estamos aquí para ayudarte con lo que necesites. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Erica Flores

Erica Flores

August 20, 2025

5  out of  5
rating by Erica Flores
"Jenifer helped me set up my life policy to keep my family protected. Berenice and her team were very welcoming."
We responded:
"Thank you, Erica, for your kind words and for choosing us to help with your life policy. We're glad Jenifer and the team made you feel welcome. If you need anything else, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Nick Roman

Nick Roman

August 20, 2025

5  out of  5
rating by Nick Roman
"I had an amazing experience working with Yazmin. They made the entire insurance process simple and stress-free by explaining everything clearly and answering all my questions with patience and professionalism. What stood out most was how responsive and genuinely caring she was about finding the best coverage for my needs. It felt like she truly had my back. I’d highly recommend Yazmin to anyone looking for a reliable, trustworthy insurance agent who goes above and beyond."
We responded:
"Thank you, Nick, for your kind words about your experience with Yazmin. It's great to hear that she was able to make the insurance process smooth and stress-free for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Ashley Nicole

Ashley Nicole

August 20, 2025

5  out of  5
rating by Ashley Nicole
"Customer service is amazing. Very informative about what policy best fits my needs."
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Ashley! Let us know if we can help with anything else. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Saul Martinez

Saul Martinez

August 19, 2025

5  out of  5
rating by Saul Martinez
"The service this office provides is top-notch!"
Profile photo of Josefina Laynez

Josefina Laynez

August 19, 2025

5  out of  5
rating by Josefina Laynez
"Yazmin y Heidy me ayudaron con mi seguro, me esplicaron con detalle y paciencia. Son muy eficientes, gracias."
We responded:
"Gracias, Josefina, por compartir tu experiencia con nosotros. Nos alegra saber que Yazmin y Heidy pudieron asistirte de manera eficiente y detallada. Si necesitas más ayuda, no dudes en contactarnos. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Rudy Garcia

Rudy Garcia

August 19, 2025

5  out of  5
rating by Rudy Garcia
"Yazmin Es De La Mejor WoW"
Profile photo of Jesse Ventura

Jesse Ventura

August 19, 2025

5  out of  5
rating by Jesse Ventura
"I had a fantastic experience working with Yazmin Chaparro! From the start, she was professional, knowledgeable, and genuinely interested in finding the best coverage for my needs. She took the time to explain all of my options and helped me understand what each policy covered, which gave me real peace of mind."
Profile photo of Kristen Belt

Kristen Belt

August 19, 2025

5  out of  5
rating by Kristen Belt
"Friendly and knowledgeable!"
Profile photo of amanda cole

amanda cole

August 12, 2025

5  out of  5
rating by amanda cole
"Heidy was SO easy to work with. She has saved us almost 50% on coverage for my family! Not pushy, very knowledgeable and answered all of my questions in a professional manner! Will be recommending her to all of my family and friends!"
We responded:
"Thank you, Amanda, for your feedback! I'm glad to hear that Heidy was able to assist you effectively and provide significant savings for your family. We appreciate your recommendations and look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Alexander Contreras

Alexander Contreras

August 12, 2025

5  out of  5
rating by Alexander Contreras
"Alexa was more than helpful and patient with all the questions I needed awnsered and helped me save money. Thank you!"
We responded:
"Thank you, Alexander! We're thrilled to hear that Alexa was able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Gilberto Ruiz García

Gilberto Ruiz García

August 8, 2025

5  out of  5
rating by Gilberto Ruiz García
"Very helpful and friendly!"
We responded:
"Thank you, Gilberto, for your feedback! I'm glad to hear that you found our service helpful and friendly. If you have any more questions or need assistance, feel free to reach out anytime. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Monica Kern

Monica Kern

July 18, 2025

5  out of  5
rating by Monica Kern
"Very helpful! Answered and explained any questions that I had. Efficient and professional."
We responded:
"Thank you, Monica, for your feedback! I'm glad I could assist you with your questions in an efficient and professional manner. If you need anything else, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Donte Jordan

Donte Jordan

July 8, 2025

5  out of  5
rating by Donte Jordan
"Awesome service! This has been my insurance company for many years and the staff is always friendly like it's my first day!!"
We responded:
"Thank you for sharing your awesome experience with us!! We appreciate the opportunity to serve you and look forward to continuing to provide you the service you deserve. Welcome to our agency! Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Stephanie Carrillo

Stephanie Carrillo

June 30, 2025

5  out of  5
rating by Stephanie Carrillo
"I had a great experience working with Yazmin Chaparro Nava! She was knowledgeable, responsive, and made the process of securing home insurance simple and stress-free. She took the time to explain everything clearly and helped us find the best coverage for our needs at a great rate. Highly recommend their services to anyone looking for reliable and honest insurance guidance! We also have auto insurance with State Farm!"
We responded:
"Thank you, Stephanie, for your feedback! I'm delighted to hear that Yazmin made the process easy and clear for you. We appreciate your trust in us for both your home and auto insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Magdalena Mata

Magdalena Mata

June 20, 2025

5  out of  5
rating by Magdalena Mata
"I’m very grateful for the excellent service I received from Berenice Mendez. She helped me find the best coverage for both my home and my cars. Berenice is extremely patient, kind, and took the time to explain everything clearly. I truly felt like she cared about helping me make the best decisions for my insurance needs. I highly recommend her and her team!"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
Profile photo of Dayana Gomez

Dayana Gomez

June 20, 2025

5  out of  5
rating by Dayana Gomez
"I want to give a big thank you to Yazmin from State Farm for her outstanding customer service. From the very beginning, she was kind, professional, and incredibly patient with all my questions. She explained everything clearly and made me feel confident and well taken care of throughout the entire process. You can tell she truly cares about helping people and providing top-quality service. Thank you, Yazmin, for your dedication and for making everything so easy! Highly recommend her."
We responded:
"Thank you so much, Dayana, for sharing your experience with Yazmin. It's great to hear that she was able to assist you with such care and professionalism. Your recommendation means a lot to us. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Cassie A

Cassie A

June 13, 2025

5  out of  5
rating by Cassie A
"I cannot recommend Alexa enough! She was an absolute lifesaver during my insurance buying process. Not only did she go out of her way to answer every single one of my (many) questions, but she was lightning-fast and incredibly efficient the whole time. It’s rare to find someone this responsive AND so easy to work with. I felt totally taken care of and knew I was in good hands. If you’re looking for an insurance rep who actually cares and will make the process painless, Alexa is your person. 👏"
We responded:
"Thank you so much, Cassie, for sharing your experience with Alexa! It's fantastic to hear how she made your insurance buying process smooth and stress-free. We truly appreciate your kind words and recommendation. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of jun choe

jun choe

June 13, 2025

5  out of  5
rating by jun choe
"They are very friendly and takes care of all my questions and concerns fast."
We responded:
"Thank you, Jun, for your kind words and for taking the time to share your experience with us. We're glad to hear that our team could address your questions and concerns promptly. If you need anything else, feel free to reach out anytime. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Ivan Benitez

Ivan Benitez

June 12, 2025

5  out of  5
rating by Ivan Benitez
"My first time getting renters insurance, Alexa was real helpful, nice, and good at explaining the process"
We responded:
"Thank you, Ivan, for sharing your experience with us! I'm glad to hear that Alexa was able to assist you effectively with your renters insurance. We appreciate your feedback and look forward to serving you in the future. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Caleb Piper

Caleb Piper

June 6, 2025

5  out of  5
rating by Caleb Piper
"Berenice and her team were so helpful in getting me cheaper + better coverage than my previous carrier! Alexa was super helpful and glad I had someone to walk me through all my options."
We responded:
"Thank you, Caleb, for your kind words and for sharing your experience with us! It's great to hear that Alexa and the team were able to assist you in finding better coverage. We appreciate your trust and look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Jailene Porcayo

Jailene Porcayo

May 30, 2025

5  out of  5
rating by Jailene Porcayo
"I had an amazing experience with Alexa and Jocelyn. From the moment I reached out, their team was responsive, knowledgeable, and genuinely interested in helping me find the best coverage for my needs. They took the time to explain all my options clearly and made the entire process smooth and stress free. I truly appreciate their professionalism and dedication to customer service. Highly recommend to anyone looking for reliable and trustworthy insurance support!"
We responded:
"Thank you, Jailene, for sharing your experience with Alexa and Jocelyn! It's great to hear that they were able to assist you effectively and make the process smooth. We appreciate your recommendation and look forward to continuing to support your insurance needs! - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Glendy Yescenia Pineda Nuñez

Glendy Yescenia Pineda Nuñez

May 16, 2025

5  out of  5
rating by Glendy Yescenia Pineda Nuñez
"Excelente atención, gran servicio resuelven todas tus dudas, superrrrr recomendado en especial a Yazmin"
We responded:
"Gracias, Glendy Yescenia, por tus amables palabras y por recomendarnos. Nos alegra saber que Yazmin y el equipo pudieron resolver todas tus dudas. Estamos aquí para ayudarte siempre que lo necesites."
Profile photo of Dinora Garcia

Dinora Garcia

May 8, 2025

5  out of  5
rating by Dinora Garcia
"Los recomiendo 100%, la atención es excelente, Berenice quien fue la persona que me atendió, siempre fue muy cordial y amable y buscó todas las formas posibles de conseguirme el mejor plan de aseguranza para mis autos y casa y dándome un excelente precio."
We responded:
"¡Muchas gracias, Dinora! Nos alegra mucho saber que Berenice pudo ayudarte a encontrar el mejor plan para tus necesidades. Estamos aquí para lo que necesites en el futuro."