Reviews
State Farm® Agent Berenice Mendez
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Shainestee Smith
October 15, 2026
"The customer service was exceptional ! Sam was very kind, personable, and patient! He was able to get me a lower monthly payment!"
"Wow, thank you for the 5-star review, Shainestee! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
William Wilson
October 14, 2026
"Sam was very informative and helpful and I felt confident in the rates and coverage. Thankyou!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lewisville insurance team. "
Hilda Wyatt
October 9, 2026
"Berenice is always so nice and helpful!! Thank you!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Berenice Mendez’s team. "
Jake Dolen
October 8, 2026
"Thanks, Sam!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lewisville. "
David Leon
October 7, 2026
"State Farm saved my life"
"Thank you so much for your kind review, David! If you need insurance assistance, we are just an email or call away! - Berenice Mendez, your State Farm Agent "
Selena Jennings
October 6, 2026
"I had such a great experience with Sam Morrow at State Farm! He was incredibly kind, patient, and helpful throughout the entire process. He took the time to answer all of my questions and made sure I actually understood everything instead of just rushing through it. You can tell he genuinely cares about helping people and making sure they feel taken care of. If you’re looking for someone who is knowledgeable, easy to talk to, and truly goes the extra mile, I definitely recommend asking for Sam!"
"Thank you so much for your kind review, Selena! If you need insurance assistance, we are just an email or call away! - Berenice Mendez, your State Farm Agent "
Eldritch Echavarria
September 18, 2026
"Son muy profesionales me ayudaron en todo"
"Thank you so much for the 5 stars, Eldritch! We truly appreciate your feedback and are always happy to help whenever you need us. "
X2 Subkillerjuke
August 17, 2026
"Heidy was very professional and help me out throughout the process. Highly recommend anyone to give her call 👍"
"X2, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Luis Toral
July 29, 2026
"The agents answered all the questions I had and the transition from my previous insurance was smooth."
"Luis, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Jerry Carter
July 16, 2026
"Heidi did a great job on getting me the insurance coverage I needed for the best price. She was very personable, patient, and nice."
"Jerry, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Dennis Goodrich
July 13, 2026
"Very friendly and helpful staff when conducting business over the phone."
"Thank you so much for the 5-star review of State Farm Agent Berenice Mendez’s Team! We deeply appreciate your kind words here in Lewisville . "
Venu Thanikella
July 13, 2026
"Excellent and prompt, explains in detail. Appreciate the service. Thank you for providing me an auto quote."
"We are grateful for your 5-star review, Venu! Thanks for taking a moment to share your positive rating of State Farm Agent Berenice Mendez’s Team here in Lewisville . "
Tina Riggs
July 2, 2026
"She was such a pleasure to speak with her. She was very professional, personable and kind. Although there was background noise on both ends, we got through it and was able to get my policy into effect. Thanks"
"Tina, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Berenice Mendez’s Team here in our Lewisville office. "
Rafnel Lendof
June 16, 2026
"Buen servicio berenice"
"Gracias Rafnel! Nos da gusto poder ayudarte con tu seguro y te agradecemos la confianza. "
shashank raam
June 9, 2026
"Really helpful, the Agents are too good, quick with solutions to assists. Thank you for making my Insurance policy transfer seamlessly without any hassle."
"Thank you for the 5 Star Review!! Seamless and hassle free is our specialty. We are looking forward to serving you. Welcome to our agency family."
Michelle Harding
June 3, 2026
"Quick and friendly service."
"Thank you Michelle for the 5 Star Review! We appreciate you trusting us with your insurance needs and look forward to continuing to serve you for the years to come."
Tammy Brewer
May 21, 2026
"Heidi and Berenice were so easy to work with and I couldn't recommend them more! I appreciate all the time they spent answering all my questions! Thanks for going above and beyond!"
"Thank you Tammy for the amazing review! We appreciate you taking the time to leave us a review."
Laura Pleitez
May 12, 2026
"Great customer service. Very helpful!"
"Thank you Laura for sharing your experience with us. We are so grateful that you chose our agency to help with your insurance needs. Welcome to our agency! "
Faith Harrison
May 5, 2026
"Amazing! Such a great help!"
"Thank you Faith for the opportunity to serve you! We appreciate your time in sharing your experience with us."
Evelyn Arteaga
April 16, 2026
"Muy amables los trabajadores heidi me ayudó mucho me dijo que cualquier duda o pregunta que no dudara en preguntar 100% recomendados"
"Gracias Evelyn! Nos da gusto poder asistirte. Gracias por confiar en nosotros."
Elizabeth Vaughn
April 6, 2026
"Al days prompt, helpful, courteous and professional."
"Thank you, Elizabeth, for your kind words about our team's promptness and professionalism. We're glad to hear that you found our service helpful and courteous. Your feedback is greatly appreciated. - Berenice Mendez- State Farm Agent Lewisville, TX"
Patricia Dawson
March 3, 2026
"Excellent, easy to work with, prompt response, respectful, knowledgeable
Will definitely refer others"
"Thank you, Patricia, for your kind words and for highlighting our prompt and respectful service. We're grateful for your referrals and are always here to assist with any of your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
XAVIER PERDOMO
February 19, 2026
"Muy buena asesoría, con gusto seguiré trabajando con ella"
"Gracias, Xavier, por tus amables palabras sobre nuestra asesoría. Nos alegra saber que deseas seguir trabajando con nosotros. - Berenice Mendez- State Farm Agent Lewisville, TX"
maria Gutierrez
February 17, 2026
"I saved more then $60.00 when I switched over from Progressive insurance to State Farm (bundle home & auto)"
"Thank you, Maria, for sharing your experience! It's great to hear that you saved over $60 by switching and bundling your home and auto insurance with us. We're here to help with any of your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
Rogelio Gaitan
February 6, 2026
"Heidy Leon was amazing! If anyone is ever looking to get a quote, I would recommend her 100% of the time! She is very patient and knowledgeable. 10/10"
"Thank you, Rogelio, for your kind words about Heidy Leon! We're glad to hear she provided you with such a positive experience and that you found her patience and knowledge helpful. We appreciate your recommendation! - Berenice Mendez- State Farm Agent Lewisville, TX"