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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of rocio galaviz (chiio)

rocio galaviz (chiio)

October 9, 2025

5  out of  5
rating by rocio galaviz (chiio)
"Excelente atención , nos ayudaron a obtener la primer aseguranza de mi adolescente con la mejor cobertura y costo! Super recomiendo a Alexa ella es bilingüe (español e inglés ) , y aún si no tienes licencia o cuenta de banco te pueden apoyar, no duden en contactarla! Actualización sigue teniendo las tarifas más bajas para nuestros carros , seguro de vida y de inquilinos ! No dudes es pedir un estimado ! seguro te quedas 🖤"
We responded:
"Thank you Rocio for leaving such a thoughtful review! We are thrilled to take care of your whole family! "
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Maria B

October 8, 2025

5  out of  5
rating by Maria B
"Amazing service! Always willing to go above and beyond!"
We responded:
"Thank you, Maria! It's great to hear that our team is meeting your expectations and providing the service you deserve. We look forward to continuing to support you with your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
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George Estrada

October 7, 2025

5  out of  5
rating by George Estrada
"Love how she goes into details about coverages and liability. Completely by the book and clear. Excellent service"
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Ailani Tinajero

October 6, 2025

5  out of  5
rating by Ailani Tinajero
"I absolutely adore Heidy! She has been such a big help in navigating the insurance process. I cannot thank her any more for helping my family in such a kind and professional manner while also showing her extensive knowledge in the matter. If anyone’s having any doubts I strongly recommend her!"
We responded:
"Thank you so much, Ailani, for your kind words about Heidy! It's great to hear that she was able to assist you and your family with her expertise and professionalism. We truly appreciate your recommendation. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Chela Villanueva

October 3, 2025

5  out of  5
rating by Chela Villanueva
"Working with Heidy at State Farm has been an outstanding experience. She is professional, knowledgeable, and truly goes above and beyond to help her clients. Heidy takes the time to explain coverage options clearly and ensures you feel confident in your decisions. Her attention to detail, responsiveness, and genuine care set her apart. It’s rare to find someone who is not only excellent at what they do but also kind, approachable, and trustworthy. She takes the time to explain everything clearly and always puts her clients’ needs first. If you’re looking for someone who will treat you like more than just a policy number, Heidy is the person to call. Highly recommended!"
We responded:
"You just made our day, Chela! Thanks for taking the time to share your experience. We’re here for you whenever you need us! - Berenice Mendez- State Farm Agent Lewisville, TX"
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Mickey

October 3, 2025

5  out of  5
rating by Mickey
"Heidy was patient and knowledgeable about the insurance and the question we were asking. Did over and beyond to make us feel comfortable with making a decision! Highly recommend her!"
We responded:
"Thank you, Mickey! It's great to hear that she was able to assist you effectively and make you feel comfortable with your decision. We appreciate your recommendation! - Berenice Mendez- State Farm Agent Lewisville, TX"
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Eduardo Martinez

October 2, 2025

5  out of  5
rating by Eduardo Martinez
"Went in and I got everything resolved. Heidy was very professional and answered all my questions I had. I will definitely be recommending her to all my family."
We responded:
"Thank you, Eduardo, for taking the time to share your experience. I'm glad to hear that Heidy was able to assist you professionally and answer all your questions. We appreciate your recommendation and look forward to serving you and your family in the future. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Guadalupe Manqueros

October 2, 2025

5  out of  5
rating by Guadalupe Manqueros
"Great customer service provided by Heidy!"
We responded:
"Thank you, Guadalupe, for your kind words about Heidy's customer service. We're glad to know she made your experience a positive one. If you need any further assistance, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Brandon Cantu

October 2, 2025

5  out of  5
rating by Brandon Cantu
"Thank you Heidy for being very friendly and informative great customer service definitely recommend working with Heidy."
We responded:
"Thank you, Brandon, for your kind words about Heidy. We're glad to hear she provided you with friendly and informative service. Your recommendation means a lot to us. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Josh Montgomery

October 2, 2025

5  out of  5
rating by Josh Montgomery
"Heidy was the best agent there!!!! Top notch hands down!!! She quick fast and will get you a reasonable quote👍🏿👍🏿👍🏿Team Heidy😊😊😊"
We responded:
"Thank you, Josh, for your awesome feedback! We're glad to hear that Heidy provided you with such great service and a reasonable quote. We appreciate your support for Team Heidy! - Berenice Mendez- State Farm Agent Lewisville, TX"
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Lissette Martinez

October 2, 2025

5  out of  5
rating by Lissette Martinez
"Extremely satisfied with my experience working with Heidy! Highly recommend her! She answered all my questions and helped me get affordable insurance, thank you"
We responded:
"Thank you, Lissette, for your kind words and recommendation! We're glad to hear Heidy was able to assist you with your insurance needs. If you have any more questions, feel free to reach out anytime. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Brodrae Caldwell

October 2, 2025

5  out of  5
rating by Brodrae Caldwell
"Thank you Heidy for the great customer services and the good advice."
We responded:
"Thank you, Brodrae, for your kind words about Heidy's customer service and advice. We're glad to hear you had a positive experience with us. If you have any more questions or need further assistance, feel free to reach out anytime. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Joe Smith

October 2, 2025

5  out of  5
rating by Joe Smith
"Great customer service 100% recommend"
We responded:
"Thank you, Joe, for your kind words and recommendation! We're glad to hear that you had a positive experience with our customer service. If you ever need assistance in the future, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Nayeli Bonilla

Nayeli Bonilla

October 1, 2025

5  out of  5
rating by Nayeli Bonilla
"I genuinely appreciate Jennifer! She helped me find the best coverage on my two vehicles! She explained my policy in the best way!"
We responded:
"Thank you, Nayeli, for your kind words about Jennifer! It's great to hear she was able to assist you with your vehicle coverage and provide clear explanations. We look forward to continuing to serve your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Mark Muniz

Mark Muniz

October 1, 2025

5  out of  5
rating by Mark Muniz
"Awesome service!!!! Very friendly and knowledgeable!!!"
We responded:
"Thank you, Mark, for your awesome feedback! I'm glad to hear that you found our service friendly and knowledgeable. We look forward to continuing to assist you with your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Tony

October 1, 2025

5  out of  5
rating by Tony
"Un trato muy amable .. con la señorita . Heidy. Me dio una información muy detallada .. y eficaz Recomiendo state farm . .. en todos los sentidos .."
We responded:
"Gracias, Tony, por tus amables palabras sobre nuestro servicio y por recomendar State Farm. Nos alegra saber que Heidy pudo brindarte la información detallada y eficaz que necesitabas. Estamos aquí para ayudarte en lo que necesites. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Guadalupe Garcia

Guadalupe Garcia

October 1, 2025

5  out of  5
rating by Guadalupe Garcia
"Great customer service, all questions answered well."
We responded:
"Thank you, Guadalupe, for your kind words and for taking the time to leave a review. I'm glad we could assist you with your questions. If you need anything else, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
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jared luna

October 1, 2025

5  out of  5
rating by jared luna
"Great and friendly service from Heidy , received a lot of information and will be recommending friends and family !"
We responded:
"Thank you, Jared, for your kind words! I'm glad to hear that Heidy provided you with great service and valuable information. We appreciate your recommendations to friends and family. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Felix Ovalle

October 1, 2025

5  out of  5
rating by Felix Ovalle
"They would help you out with your insurance- Great customer service."
We responded:
"Thank you, Felix, for your kind words and for recognizing our customer service. We're glad to know we could assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Tyrus Epps

October 1, 2025

5  out of  5
rating by Tyrus Epps
"The agent heidy was great! Great experience!"
We responded:
"Thank you, Tyrus, for your feedback! I'm glad to hear that Heidy provided you with a great experience. We appreciate your support. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Steve

August 30, 2025

5  out of  5
rating by Steve
"Heidy was very professional, ALL the staff is very friendly and helpful."
We responded:
"Thank you, Steve, for your kind words! We're glad to hear that Heidy and the team were able to assist you professionally and make you feel welcome. We appreciate your feedback and look forward to serving you again. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Tones 214

August 30, 2025

5  out of  5
rating by Tones 214
"Great customer service. Heidy answered all my question!"
We responded:
"Thank you, Tones 214, for your kind words and the 5-star rating! I'm glad to hear that Heidy was able to assist you with all your questions. We appreciate your support. - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Dafne Molina

Dafne Molina

August 30, 2025

5  out of  5
rating by Dafne Molina
"Everyone in this office is so helpful and very knowledgeable! Heidy was very helpful and helped me understand my insurance policies."
We responded:
"Thank you, Dafne, for your kind words! We're glad to hear that Heidy was able to assist you with your insurance needs. We appreciate your feedback and look forward to serving you in the future. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Nancy Leonides

August 28, 2025

5  out of  5
rating by Nancy Leonides
"The whole staff was super friendly and welcoming. They help and answered every question we had. They were super informative and knowledgeable. A super thank you to Yazmin for helping us and being our agent."
We responded:
"Thank you, Nancy, for your kind words! We're glad to hear that Yazmin and the team were able to assist you effectively. We appreciate your feedback and look forward to serving you in the future. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Kevin

August 20, 2025

5  out of  5
rating by Kevin
"Had an amazing experience with getting my Life Insurance. Hospitality is unmatched 10/10"
We responded:
"Thank you, Kevin, for your kind words and for choosing us for your Life Insurance needs. It's great to hear that you had an amazing experience and appreciated our hospitality. We look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"